Privacy Policy

Last updated: January 1, 2026

1. Introduction

Sarit Expo Centre ("we", "our", or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, attend our events, or use our services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, postal address, and organisation name.
• Booking Information: Event details, venue preferences, catering requirements, and special requests.
• Payment Information: Billing details and transaction records (processed securely through our payment providers).
• Technical Data: IP address, browser type, device information, and website usage data collected through cookies.
• Event Data: Attendance records, feedback, and photographs taken at events.

3. How We Use Your Information

We use the information we collect to:

• Process and manage venue bookings and event registrations.
• Communicate with you about your bookings, events, and services.
• Send marketing communications about upcoming events and offers (with your consent).
• Improve our website, services, and customer experience.
• Comply with legal obligations and protect our legitimate interests.

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating our venue and delivering services, including payment processors, email service providers, and event management partners. All third parties are required to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These include encrypted data transmission, secure servers, access controls, and regular security audits.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser preferences. Essential cookies are required for the website to function properly, while analytics and marketing cookies are optional.

7. Your Rights

Under the Kenya Data Protection Act 2019, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data.
• Object to or restrict the processing of your data.
• Withdraw your consent for marketing communications at any time.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Booking records are retained for a period of seven years for accounting and legal purposes.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: